“At the end of the day, the goals are simple: safety and security.”
Jodi Rell, Former Governor The State of Connecticut

RKISA

SECURITY THROUGH PROTECTION AND SAFETY

The word ‘Security’ is derived from the Latin word securas, which means ‘free from danger’ or ‘safe’. Thus, security can be defined as freedom from exposure to danger; feeling of safety and certainty; freedom from anxiety; a means of protection or arrangement to secure (safeguard) a property against theft, intrusion, pilferage, or damage; and rendering living beings safe.

In a rapidly changing social and technological environment, understanding security aspects and actions is important for improving security. The basic objective of providing security is to prevent crime against persons, property and proprietary information. Security provides a safe and danger-free environment, so that people can conduct their daily chores and businesses without fear.

What are Security Services?

There are two main security divisions in India — public and private. Public agencies provide security services that are exclusively funded by the Central or State governments in public interest. These agencies include security forces of the Central and State governments. Private security is provided by private agencies to clients for a fee.

Public Security

It is the responsibility of the government(s) to ensure the protection of citizens, organisations, and institutions against threats to their well-being and productivity. It is rendered by groups that provide security services funded exclusively by the government in public interest. The duties of public security groups include preventing crimes and other criminal offences, assisting victims of crime, drafting and laying criminal charges, arresting or detaining criminals or those suspected of involvement in crimes, investigating crimes, executing search and arrest warrants, seizing evidence, and testifying in court. The police, for example, protect public properties and citizens, and enforce laws and administrative regulations. The Central Industrial Security Force (CISF) protects public and private properties, such as airports. The Railway Protection Force (RPF) protects the Indian Railways and ensures the safety of citizens travelling in trains and those present at railway stations. The Home Guard is a paramilitary police force in India, which is tasked as an auxiliary to the State police and helps in the maintenance of law and order, and ensures internal security and community service in emergency situations, such as fire, cyclone, earthquake, epidemic, etc.

Private Security

Private security means security provided by a person, other than a public servant, to protect or guard people or property or both, and includes provision of armoured car service. Private security is provided by private agencies to clients for a fee. The private security industry includes all type of private organisations and individuals providing all type of security-related services, such as investigation, guard, patrol, lie detection, alarm, and armoured transportation. Government policies like preparing guards in training institutions and schools and making the installation of CCTV cameras at various locations mandatory have also accelerated the demand for private security guards in India. Many security agencies have diversified into providing services like manned guarding, cash handling, electronic security management, security consulting and security training. Private security services refer to the Private security services refer to the performance of at least one of the following activities:

• observing and reporting unlawful activity

• preventing and detecting theft or misappropriation of goods, money or other items of value

• protecting individuals or property

• controlling access to premises being protected

• securely moving prisoners

• taking enforcement action by detaining persons or placing persons under arrest

• providing canine services for guarding premises or detecting unlawful devices or substances

( Adapted from Oregon Laws-Legal Glossary )

Why Choose RKISA for your Security?

Ram Kumar Ithikkat Security Agency (RKISA) was established in 2017 in Gurugram, Haryana, as a Sole Proprietorship. It has since evolved and is now a subsidiary of RKISA Pvt Ltd. For the past five years we have specialised in providing cutting-edge security services in Haryana, Delhi NCR, Karnataka, and Rajasthan. RKISA has provided security services to PSUs and Corporates such as National Institute of Solar Energy, National Hydroelectric Power Corporation Ltd, Bharat Petroleum Corporation Limited, National Thermal Power Corporation Limited, National Institute of Design, Kendriya Vidhyalaya Sangathan, Decathlon, ICICI Ltd, Unitech Arcadia, Paras Hospital besides RWA(s). Our expertise covers residential and commercial security, construction site security, event security, incident management, security audits, night guard security, personal security guards, private home security guards and even security training if you’re interested in a career change. No matter where your needs lie, we have the team and know-how to make it happen. We can also assist with gender-specific security needs – we have a number of expertly qualified and trained female guards for hire.

Unlike other security services companies, all of our personnel have been handpicked to ensure that they are qualified, properly trained, well mannered, proactive, and highly intelligent in their approach. In fact, much of our team are ex National Security Guards, Special Forces, military, or Central Paramilitary Forces. They draw on this training to ensure that their processes and procedures are carried out to the highest degree.

We believe that all security guard agencies should be well versed with modern security equipment. Our team has extensive knowledge of CCTV, scanning devices, metal detectors, X Ray machines, Baggage Handling machines, visitor management devices and access control systems.

RKISA has a dedicated 24/7 helpline. We understand that security breaches are not bound by standard business hours, which is why we are committed to helping you around the clock.

Who does RKISA work with

We work with clients from all walks of life, from providing uniformed security at the front of your condominium block or office building to airport security and facility management services in Haryana, Delhi NCR, Rajasthan, and Karnataka.

We offer both armed and unarmed personnel to ensure that your needs are met with ease. We tailor our security solutions to meet your needs, safeguarding your investments using the most effective means possible. When it comes to reliable security guard companies RKISA is one you can trust.

What All Do We Do?

Uniformed Security – Commercial and Residential

Residential premises, condominiums, business offices and commercial spaces spend large amount of money for theirsecurity. The primary role of residential and commercial security depends on the kind of premises that the Security Guard is posted to. They could have multifarious tasks – from basic safety and security of the building, emergency response to situations, handling of parcel services, bookings of amenities, access control and supervision of people and vehicles moving in and out of the premises, handling facility maintenance issues, parking enforcement, incident reposting and escalation, supervising CCTV control systems, maintaining a QRT (Quick Reaction Team) and other related tasks.

In most cases, commercial and residential home security companies will act as an extension of the property management organisation. On some days, such as weekends and holidays, the security guard is the sole person responsible for making sure that the premises are secure and run smoothly, and that all the security procedures and rules are followed. They may also be called upon to deal with potential issues such as injuries, water leaks, fire alarms, elevator emergencies, etc.

The right residential and commercial security services are, therefore, an indispensable organ of the community that is not just looks after the premises, but also for peace of mind of the occupants and management. This peace of mind is enabled when you know that your premises and property is in good hands.

Construction Sites

While construction and project management are the areas of focus, the security of material and personnel is an equally important aspect. The construction industry is booming. There is construction happening almost everywhere in India. This has led to risks. The risks on a construction site vary – from unauthorised access, material thefts and pilferages, construction material movements in or out, safety of personnel working on the site, day to day security and discipline issues, and untoward incidents management.

Construction site security services are a vital but often ignored aspect. An avoidable incidents on the construction site can bring the project to a grinding halt. Security is crucial and is not limited to supervised perimeter patrols, material and human loss prevention, monitoring construction equipment, an efficient response mechanism, site traffic control arrangements, workers access control.

It is necessary to have a professional, custom-built security organisation in place to enable the construction and project activity to run as planned. RKISA considers construction site security to be a specialised task, which needs to work under direct control of Project Manager. Every construction site has its unique nuances, and we need to customise the security matrix that serves and meets those specific needs.

Event Security

An event of any nature is a limited duration, high intensity and high vulnerability operation that needs to be managed with finesse. Events are a brand building or entertainment exercises. At such an event, an untoward happening is very undesirable. This would ruin the basic purpose of the event being organised. We step in here and take away the security concerns out of your many worries when you are busy organizing an event. The event security is a highly specialised purpose- built security operation. While we provide the required physical security and safety, we intimately understand that the public or participants will seek our assistance, guidance and information. The whole security team is thus closely knit with the event management team. Their  involvement of our staff with the happening of things in an event is thus a lot more dynamic and intimate, than usual static security.

In events, it sometimes becomes important to have plains clothes men doing surveillance and seeking out the potential trouble spots or situations. These need to be observed, intercepted, and mitigated before they grow bigger and difficult to deal. Electronic and cursory surveillance in addition to visible security personnel make a wholesome security apparatus – to deliver a safe and successful event.

Incident Management

Incidents of any kind divert your mind and focus away from your main tasks. Our special investigation team can help you keeping focused on your core work and business. We take over the incident management – so that you could utilise your precious time on planned and important things. In case of an incident, we can take up the incident investigations, documental inquiries, camera reviews and act as a liaison with the police or Government agencies on your behalf. In case we wish to cordon the area of incident till the authorities do their formalities we could provide temporary security coverage or patrols, if needed. We work in close coordination with your HR or Administration to help them manage these incidents.

Security Audits

Provision of security is, in all likelihood, an important part of your business – and you sure are investing quite a bit in this. Whilst security companies do provide the best they can, an audit by a neutral professional will provide you a detailed account of the health of your security system. In order to ensure that you are getting the most value out of your investment in security, we can audit and suggest alternative or better ways of doing the same work.

Our security audits include, but are not limited to: –

○ Analyse the Security Plan.

○ Evaluate training standards and test staff.

○ Test Security equipment.

○ Study documents, forms, security reports and logs.

○ Scrutinise the efficacy of existing SOPs (Standard Operating Procedures).

○ Examine the Risks, Vulnerabilities and Threat assessment.

○ Develop documenting procedures, create forms, logs, to execute the security plan.

○ Recommend improvements in security organisation and security plan.

We specialise in providing security at :

Factories and Warehouses

Personal Protection

Hospitals

Academic Institutions

Sports Stadiums

Banks and Financial Institutions

Airports and Helipads

“Security is not a product; Security is a process”

Bruce Schneier

THE PATH OF SEVEN STEPS

RKISA has a Seven Step System to achieve this sense of security: –

I – Needs (Understand the Needs of the Client)

In a short but exhaustive series of face-to-face meetings, we come to a clear understanding of your risks and security requirements, the assets you wish to secure, and the budget for achieving this in an efficient manner. We intimately understand that cost is an omnipresent limitation.

II – Recce (Know the Site Inside Out)

RKISA shall carry out a military style Appreciation of the situation. Our Recce and Orders Team will visit your site and conduct a thorough detailed reconnaissance of the site. Threats will be assessed, and after analysis of the Courses of Action, a mitigation plan will be developed. A detailed Security Plan will be proposed with deployment of optimum security manpower and equipment.

III – SOP (Create a Standard Operating Procedure)

Standard Operating Procedures are the bedrock of security system operations. We create a detailed site-specific SOP and run trials for your satisfaction. Once we and the client agree to a method of security processes, our team will put all policies and procedures in writing right down to the last mile.

IV – Deployment (Right Person for the Right Job)

Based on the needs of the security system required, we initiate a rigorous selection process to deploy the security manpower. Our team will go through the reference and background checks to ensure that only the best is deployed. When shortlisting security personnel, we check out each candidate’s education, proficiency of language, professional knowledge, ability to think quickly on their feet as well as relevant soft skills. Selecting the right person for the specific job is of paramount importance. This matching of job requirements to a person is key to the successful implementation of security procedures.

V – Training

Training is crucial to performing any task. Thus, we ensure that they are properly trained to site-specific requirements. During training, which is done in the classroom and onsite, they have to understand the complete premises, site SOPs, the escalation matrix, reporting systems, emergency response mechanisms, contact numbers, intervention drill etc. In addition to training regular guards, we train 15% additional back-ups to cover for absences due to days off, vacations and illness.

VI – Supervision

The key to excellence in human resource heavy tasks comes from astute supervision. Once a security guard is trained, we regularly monitor their performance though unannounced site visits, trespass scenarios, report reviews, client feedback, etc. Patrol tracking is yet another system residential and commercial security companies employ to ensure that patrols are done in the areas specified, with the desired frequency.

VII – Integration

The integration of commercial and residential security guard services with premises management is a very important aspect. RKISA places a high value on nurturing relationships with our employees. Our site visits are not just about inspecting and supervising employees, but also are about having an open interaction and getting to know the employees well, their pain points – and resolving issues in the best interest of premises requirements and personnel welfare.

RKISA Pvt Ltd

5, Vasanth Vihar Community Centre

AWHO Vasanth Vihar, Billmaranahalli

Vidyanagar Cross, Bengaluru

Karnataka 562157

Mobile: +91 7024142707

Email: info@rkisa.co.in